Fibresafe is used across Merseyside mainly for asbestos surveys and sample testing - lofts, hallway floor tiles, artex ceilings and garage debris - with results typically returned within days and certification provided. Reviewers repeatedly praise Philip Keary for prompt, straightforward quotes and advice, alongside named staff Cath, Roy and the office team for friendly, no-hard-sell service. Communication and turnaround are consistently highlighted, including same-day sampling and results ahead of house purchases or remortgages. A couple of reviewers raised value-for-money concerns over a call-out fee, and one detailed one-star review described asbestos fragments and dust left behind after a garage removal, standing apart from the otherwise consistent record of tidy, careful work. As an asbestos removal specialist in Liverpool, Fibresafe holds a 4.9-star average from 274 Google reviews.
Reviews
4.9 / 5 · 274 totalI contacted Fibresafe after finding what looked like asbestos tile hidden under the hallway carpet of our new home. The technicians arrived the same day and took a sample and I had the results by the end of the week. Luckily they did not detect any asbestos in the samples taken!
Following demolition of asbestos garage there were clearly asbestos pieces left around base. Swept up with my SON afterwards to find pieces of asbestos panel. I did not make contact until later but should have immediately called. On the phone seems absolutely fine but surely should have picked these pieces up. It's very dangerous to leave it lying around. Sweeping up could lift asbestos fibres. I understand it is much lower risk but me not touching it was the reason I hired them. Even if pieces had fallen off prior surely they should look around and clear up. Also found dust everywhere.
I used an online platform to compare price for asbestos survey. Philip replied quickly and offered me the price. I then checked their reviews and company website, found that they are really experience in handling asbestos and got a lot of good reviews. Price is also reasonable comparing with other companies. So I contacted Philip who also gave me a lot of good advices even before I commissioned them for the job. On the day of the survey, one of their specialists Roy came. He is very friendly, professional and knowledgable. He knows what he is doing and he also gave me a lot of helpful and practical advices. The team is brilliant. Ladies who work behind the scene are also helpful and friendly. They won’t hard sell you for other asbestos related services and only carried out the survey professionally. Also offer you practical advices. In fact that is my major worry before doing the survey. I would highly recommend fibresafe to anyone who needs to deal with asbestos related issues.
Very professional. Detailed report and clear communications. Timely responses
Excellent service, prompt and efficient from taking sample from loft space to customer service re: payment and certification. Thank you - would highly recommend.
All contact with staff was informative. Cath was particularly helpful on the phone. Textured ceiling removed safely. The men did a good job and took all rubbish away with them. Would recommend for similar job.
Professional, reliable and easy to work with. The team explained everything clearly, worked safely and completed the job on time, highly recommend for asbestos services.